Privacy Policy

Effective Date: January 1, 2026

1. Introduction

At ChainList Toy Works, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information for purchases
  • Account credentials and preferences
  • Communication preferences

Automatically Collected Information

When you access our website, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general location based on IP)
  • Cookies and similar technologies

3. How We Use Your Information

We use the collected information for:

  • Processing orders and delivering products
  • Providing customer support and responding to inquiries
  • Improving our website and user experience
  • Sending promotional communications (with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Legal Basis for Processing

We process your personal information based on:

  • Your consent
  • Performance of a contract
  • Legitimate business interests
  • Legal obligations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers and business partners
  • Payment processors
  • Shipping and logistics partners
  • Legal authorities when required by law
  • Third parties with your consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage systems
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

7. Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our products are designed for children, but our website is intended for parents and guardians. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Address: ChainList Toy Works, Toronto, Ontario, Canada

13. Complaints

If you believe we have violated your privacy rights, you have the right to file a complaint with the appropriate data protection authority in your jurisdiction.

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